Refund Policy

We recommend that you read our refund policy carefully before making a purchase. By placing an order on the website, the user agrees to the terms outlined below.

1. Right of Withdrawal

In accordance with applicable law, the user has the right to request a refund within 14 days from the date of purchase or receipt of the product/service, unless specifically stated otherwise for certain items or services.

2. Refund Eligibility Requirements

To be eligible for a refund, the following conditions must be met:

– The product must be unused and in the same condition in which it was received.
– The product must be returned in its original packaging (when applicable).
– For digital services or downloadable content, a refund can only be granted if the download or full access has not yet occurred.

3. Non-Refundable Products or Services

The following items are not eligible for refunds:

– Gift cards or promotional codes
– Services that have already been fully performed
– Digital products after download or access
– Customized items made to the customer’s specifications

4. How to Request a Refund

To request a refund, the user must submit a request through the contact form available on the website, including the order number and reason for the request. After receiving and reviewing the request, we will notify the user of the outcome via email.

5. Refund Processing Time

If approved, the refund will be processed within 7 to 10 business days, and the amount will be returned via the original payment method, unless otherwise specified.

6. Shipping Costs (When Applicable)

Shipping costs are non-refundable, except in cases of defective products or errors on our part. If the user returns an item, return shipping costs are the user’s responsibility unless otherwise agreed upon.

7. Contact

For more information or assistance regarding refunds, you can contact us through the form available on the website.